*** see below: Qfor Quality Label
The Novellas International Group is a leading provider of medical training,clinical research training, and managerial training and coaching for hospitals, pharmaceutical, biotech and medical device companies, the academic sector and healthcare institutions or organizations.
We accompany individuals and teams in order to raise their level of excellence through customized training courses.
The open courses are interactive, market/ practice-oriented and tailored to every level of experience.
In addition to regular open courses, we also provide customized courses in-house or on-site, designed to the specific need(s) of organizations wishing to train a group of their employees on one or multiple topics in particular.
Finally, Novellas International also offers on-the-job coaching as well as coaching on personal skills and competencies for individuals and teams working in clinical research and in hospital environments.
*** European Qfor quality label
We are very proud to have obtained the European Qfor label that guarantees professionalism of training providers and consultancy firms.
The Qfor label was obtained after a positive ’ProcessScan’ audit.
How did it work?
Evaluated on 25 key indicators (business processes and resources needed as a training center), defined as having most influence on the Quality and Results of the Activities of Training Institutes and Consultancy Firms. Examples: structure of the company, creation method of new trainings, experience of the trainers, logistic activities related to the trainings, quality maintenance and improvement (including evaluation of the services and the trainers), ….
The 25 criteria and the subcriteria are split up in four categories:
1. EXECUTION OF PROJECTS (Information and communication; Project management; Evaluation and Follow-up)
2. HUMAN RESOURCES: EMPLOYEES AND SUBCONTRACTORS (Recruitment, selection and integration; Management and Follow up of Competencies and Experience; Evaluation system and Follow-up; Continuous Education, Coaching and refresher courses; Collaboration Agreements)
3. RESOURCES (Equipment and documentation; Infrastrucure and Accommodation)
4. ORGANISATION (Internal Organisation and Communication; Quality maintenance and improvement)